Caroline is CEO of Sevenshift, a firm that shows people how to use insights from behavioral science to improve their working life. Her book on that topic (How To Have A Good Day) is being published in 14 languages and 60 countries in 2016. She is also a Senior Adviser to McKinsey, where she was previously a Partner.
The BBC has described Caroline's work as "helping people keep their heads in a complex world." She does this by blending her experience in management consulting with her training as a coach, combining pragmatic work to strengthen her clients’ handling of professional issues with deeper personal work to enable them to achieve their goals in a more sustainable and inspiring way. An economist by background, she makes extensive use of behavioral science (behavioral economics, psychology, neuroscience) to help her clients discover how to be at their best – and how to bring the best out of their colleagues in turn.
During her 12 years at McKinsey, Caroline specialized in helping organizations shift their culture in more positive directions. She co-founded McKinsey’s leadership practice, and designed the firm’s approach to transforming senior team dynamics and improving personal effectiveness. She also founded and remains faculty of McKinsey’s flagship leadership development course for senior female executives.
Before that, Caroline spent the 1990s working in public policy as an economist at the Bank of England. Her work there included authorship of the prestigious Inflation Report, global economic forecasting, and institution building in post-communist Europe. She is a Founding Fellow of the Harvard-affiliated Institute of Coaching and has degrees in economics from Cambridge and Oxford Universities.